Straight answers, grouped by topic

FBGM24 is a multi-asset brokerage brand operated by FBGM24 Global Markets Ltd. It offers contracts for difference (CFDs) on forex, commodities, stocks, digital currencies and indices — more than 11,400 instruments — through a single account with published pricing, segregated client funds and negative balance protection.

Yes. FBGM24 Global Markets Ltd is authorised and supervised by the Financial Services Regulatory Authority of Abu Dhabi Global Market. Details and verification steps are on the Regulation & Licensing page.

Head office is in Abu Dhabi Global Market, Al Maryah Island, UAE, with a European client-service hub providing 24/5 coverage.

2019. It has published monthly execution statistics since 2020.

250 USD for the Ignite tier. Higher tiers start at 5,000 (Ascent), 25,000 (Meridian), 50,000 (Summit), 100,000 (Apex) and 250,000 USD (Zenith).

Typically under four minutes. Identity and address checks are automated; most applications are approved instantly and the rest within one business day.

Ignite, Ascent, Meridian, Summit, Apex and Zenith. All trade the same instruments; they differ in leverage, pricing, support, education, signal-engine access, deposit credit, managed allocation, drawdown cover and fee-free withdrawals. See Account Types.

Yes — 100,000 USD of virtual funds with live pricing, no deposit required, no expiry.

USD, EUR, GBP, CHF, AED, AUD, CAD, JPY, SGD, PLN and CZK.

Close any open positions, withdraw your balance and send a written request from your registered email. Closure is confirmed within one business day.

68 forex pairs, 40+ commodities, 9,000+ share CFDs from 22 exchanges, 46 digital-currency pairs and 31 indices. The full list is on Trading Instruments.

Up to 1:500 on major forex pairs (Zenith tier), 1:200 on gold and silver, 1:100 on major indices, 1:20 on shares and 1:10 on digital currencies. Lower tiers have lower ceilings, listed on the Account Types page.

Variable. Typical values are published per instrument and measured over the previous month during the most liquid session. EUR/USD starts from 0.0 pips raw on Meridian and above.

No. Market orders fill at the best available price in the aggregated book; if the price moves you receive the new price rather than a re-quote. Monthly statistics show zero re-quotes.

Digital currencies trade 24/7. Forex, commodities, stocks and indices follow their underlying market hours and are closed at weekends.

Web terminal, Windows and macOS desktop terminals, iOS and Android apps, plus FIX 4.4 and REST/WebSocket APIs from the Meridian tier upward.

Visa and Mastercard, SWIFT, SEPA, Faster Payments, Skrill, Neteller, USDT, USDC, Apple Pay, Google Pay and local rails such as PIX, iDEAL, Interac and PayID. FBGM24 charges no deposit fees.

E-wallets and stablecoins within about four hours; SEPA and Faster Payments same day; SWIFT and cards one to three business days.

Each tier includes a fee-free allowance. Beyond it, withdrawals cost 1% with a 5 USD minimum. Stablecoin network fees are passed through at cost.

Anti-money-laundering rules require funds to return to their origin first. Profits above the deposited amount can go to any verified method in your name.

Yes. Client money is held in designated client accounts at tier-one banks, separate from company funds, and reconciled daily.

No. Negative balance protection resets any negative balance to zero at no charge on every tier and every instrument.

FBGM24 holds €2,000,000 professional indemnity cover against loss caused by company error, omission or fraud.

Encrypted in transit and at rest, role-based access, mandatory two-factor authentication and annual independent penetration testing. See the Privacy Policy.

Industry-wide, a large majority of retail CFD accounts lose money over twelve months. FBGM24 publishes its own figure quarterly in the client area. Read the Risk Disclosure before trading.

Live chat in the platform, telephone +44 20 3695 1240, or support@fbgm24.com. The desk is open 24 hours a day from Sunday 22:00 UTC to Friday 22:00 UTC.

English, French, German, Spanish, Italian, Arabic and Portuguese.

Email complaints@fbgm24.com. Acknowledged within one business day, final response within fifteen. Unresolved complaints can go to the independent dispute-resolution scheme named in the Customer Agreement.